We may not be experiencing another game-changing, widespread crisis like the Xbox 360’s red ring of death, but there is always the possibility that your console will malfunction. While the Xbox Series X hasn’t had nearly as many or as severe issues as some of its predecessors, it isn’t always perfect, as some gamers have discovered the hard way.
One of the most common problems with the Xbox Series X, according to those who have encountered them, is a failing disc drive. According to Polygon, reports of disc drive issues on the Series X were widespread at the console’s launch. However, we haven’t heard much about it recently, which suggests that Microsoft may have resolved any remaining issues following the initial production runs. Still, if something has a moving part, it has a chance of breaking.
One of the most common problems with the Xbox Series X, according to those who have encountered them, is a failing disc drive. According to Polygon, reports of disc drive issues on the Series X were widespread at the console’s launch. However, we haven’t heard much about it recently, which suggests that Microsoft may have resolved any remaining issues following the initial production runs. Still, if something has a moving part, it has a chance of breaking.
One of the most common problems with the Xbox Series X, according to those who have encountered them, is a failing disc drive. According to Polygon, reports of disc drive issues on the Series X were widespread at the console’s launch. However, we haven’t heard much about it recently, which suggests that Microsoft may have resolved any remaining issues following the initial production runs. Still, if something has a moving part, it has a chance of breaking.
Your Xbox Series X may refuse to return your disc or may refuse to accept it entirely. If you hear any strange sounds coming from the console as it attempts to handle the disc, this could be a sign of a hardware problem. Before you disassemble the machine, try different discs to see if the problem persists. If it only happens with one disc, you should clean it and inspect it for damage. If this is the case, try returning the disc to the store where you purchased it for an exchange. Whether you’ll be able to do so is determined by the store’s specific return policy, which means they’re unlikely to assist you if you’ve had the game for more than a week.
If a disc refuses to eject from the console using the eject button or controller, there is a manual option. You’ll need to unfurl a paperclip that’s at least 3 inches long, according to Xbox Support. The ejection hole is located near the built-in circular stand on the side opposite the Xbox Series X’s disc drive. Pushing the paperclip in will force the disc out far enough for you to pull it with your bare fingers. Grip the disc carefully (preferably with a microfiber cloth or other protective material) and pull.
If this happens with all games, the problem is most likely with the disc drive itself. Unfortunately, this is a much more complicated issue that may necessitate contacting Microsoft. If your console is still under warranty, you should use that option first and foremost.
Even if it isn’t covered by warranty, consider paying any necessary repair costs before attempting DIY methods, as Microsoft will be best equipped to fix your specific problem and will most likely extend your warranty period for the repairs. If your warranty has expired and you can’t afford the cost of a new one, you can try services like UBreakIFix, which works with Asurion on out-of-warranty repairs and offers a 1-year warranty.
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The truly daring can order the parts (if they can be found) and crack open the Series X. According to iFixit, the process is doable with the right tools and a little patience, but some soldering is required. This may be less expensive than having someone else repair it, but there is no recourse if something goes wrong, and any warranties you may have will be voided. If you decide to do it yourself, you do so at your own risk.
