The Amazon Fire Stick is a small device that plugs into an HDMI port on a television to provide access to Wi-Fi-based streaming services and apps such as Amazon Prime Video, Netflix, HBO Max, and many more. It’s a convenient way to modernize HDTVs that don’t have their own smart TV features, and the Fire TV software (on which the Fire Stick is based) can even be found in plenty of modern 4K televisions, such as the Toshiba M550KU 4K Smart TV or the aptly-named Amazon Fire TV. The Fire Stick 4K Max, the latest model of the Fire Stick, supports 4K-resolution content with HDR passthrough and built-in Wi-Fi 6 compatibility, making it more suitable for streaming 4K HDR content than generic smart TVs.
That is, until it no longer works. The Amazon Fire Stick has one major flaw that is difficult to overlook, and it is related to the remote. Reddit is rife with threads from disgruntled Fire Stick users who couldn’t get their remote to work after varying periods of time with their devices, and it’s clearly become such a problem that Amazon has stepped in, offering its own set of instructions for resetting Amazon Fire TV and Fire Stick remotes. Each of these procedures is fairly straightforward, and if you find yourself among the unfortunate Fire TV users attempting to navigate the Amazon Fire TV menu without a working remote, you can try the following tips to reset your device.
Resetting the first-generation Fire TV remote
Amazon suggests keeping your remote “within 10 feet of your Fire TV device” to allow it to sync with the base device. In light of this, Amazon recommends the following steps for resetting your first-generation Fire TV with Alexa Voice remote;
1.First, unplug your Fire TV or Fire TV Stick from its power source, and wait a full minute. If you own a smartwatch, this is a good moment to make use of its timer function, since you’ll need to wait no less than 60 seconds before you can continue.
2, After the Fire TV is powered off for a solid minute, you’ll want to hold both the Left button and Menu button (which looks like three little lines stacked on top of one another) for a full 12 seconds or longer.
3. Amazon recommends waiting a whole five seconds after you stop holding both buttons down, and then you’ll need to remove the batteries from the remote. Slide off the back cover of the remote and take out the batteries.
4, At this point, you can plug your Fire TV or Fire Stick back into its respective power source, but you’ll need to wait yet another 60 seconds before continuing. After the minute passes, you can slide your batteries back into the remote.
5, Now, you can tap the Home button again to test out whether the Fire TV is properly synced to the remote.
Resetting the second- and third-generation Fire TV, Lite, Smart TV, and Soundbar remotes
The instructions for resetting your Fire Stick or Fire TV remote aren’t too different between remote versions, but there is one significant difference between the first-generation Fire TV with Alexa Voice remote and those that follow it — notably, the specific combination of buttons you’ll need to press in order to reset the remote during step two changes. In addition to pressing the Left and Menu buttons, you must also press the Back button.
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The Back button is located to the left of the Menu button and resembles an arrow performing an illegal U-turn and swinging left. Hold all three buttons for 12 seconds before proceeding, just as you did with the first-generation remote in the previous section.
Resetting the Basic Edition remote
1.For Fire TV Stick Basic Edition users, you’ll need to follow these instructions:
2.Press and hold the Home button, which looks like a tiny house. While you hold the Home button down, you’ll need to press the Menu button three times. Then you’ll need to release the Home button.
3.After the Home button is released, tap the Menu button no less than nine times. This may sound silly, but Amazon knows its products best.
4.Now, you’ll need to slide the back off of your remote and take the batteries out.
5.From here, you’ll need to unplug your Fire TV or Fire TV Stick from its power source and count down from 60, or just use your smartwatch timer as we referenced earlier.
6.Replace the batteries.
7.Plug your Fire TV or Fire TV Stick back into its respective power source.
The Fire TV or Stick should turn on automatically once it’s plugged in, taking you to the Home screen. From here, hold down the Home button on your remote for 40 seconds.
8.The setup process should now do its thing, but it might take a minute to complete.